Your complaint makes Ourofino safer and more honest. Cooperate.

Available 24 hours in Portuguese and Spanish

  • Brasil: 0800 891 4636
  • Colombia: 01-800-752-2222
  • México: 01-800-1233312

Report confidentially and secretively inappropriate behavior, such as causes of fraud, harassment, discrimination, among other behaviors that violate the current law, the Code of Conduct and the internal policies of Ourofino.

The complaints are received by the Ethical Committee of Ourofino and you can monitor the verification.